Retail Digital Commerce
Embrace Industry with Kaizen Next Gen
In today’s retail and hospitality environment, success demands more than great products or services—it requires seamless operations, personalized customer experiences, and intelligent technology integration. At Kaizen, we empower businesses to reduce costs, optimize processes, and elevate customer satisfaction by leveraging LS Retail and Microsoft Dynamics 365 Business Central. From supply chain visibility to customer engagement, we deliver a unified solution designed to balance supply with demand and drive growth.
Self-Scanning, Contactless, and Traditional Shopping
Give customers the freedom to choose how they shop. With LS Retail, you can deploy manned checkouts, self-service kiosks, or a hybrid setup tailored to each location. The ScanPayGo mobile app empowers customers to check out directly on their devices, while integrated online ordering supports both in-store pickup and home delivery.
Key Outcomes :
Faster, frictionless checkout experiences.
Reduced wait times and improved customer satisfaction.
Flexible shopping models to fit customer preferences.
Intelligent Inventory and Product Replenishment
Automated Product Replenishment
Eliminate stockouts without overstocking. Our solution enables AI-powered replenishment to keep inventory lean, reduce waste, and maximize sales. Easily manage products with diverse lifecycles and perform inventory tasks from stationary systems or handheld devices.
Key Outcomes :
Reduced spoilage and minimized carrying costs.
Accurate, automated reordering tailored to demand.
Improved sales through optimized inventory availability.
Built-In Loyalty and Promotions Management
Manage loyalty programs, promotions, and pricing centrally, ensuring consistency across POS, eCommerce, and digital touchpoints. Reward customers with tiered loyalty programs, points, and personalized offers. Use analytics to track campaign performance and fine-tune promotions.
Key Outcomes :
Increased repeat purchases and customer retention.
Centralized pricing and promotion control.
Data-driven insights to optimize loyalty campaigns.
End-to-End Retail & Hospitality Functionality
Operate your entire retail and hospitality business on a single platform. From managing recipes, food preparation, and table service to handling automated discounts on near-expiry items, LS Retail covers it all. Integrated functionality supports scale integration, electronic shelf labels, and kitchen operations.
Key Outcomes :
Unified management of food and non-food operations.
Reduced manual effort with automated processes.
Consistent efficiency across diverse outlets.
Unified eCommerce and In-Person Experiences
Deliver consistent, personalized experiences across digital and physical channels. Customers can shop online, order for delivery, or pick up in-store, while enjoying the same level of service across touchpoints.
Key Outcomes :
Seamless omnichannel shopping journeys.
Greater flexibility and convenience for customers.
Unified brand presence across all platforms.
Real-Time Insights and Analytics
Keep track of KPIs with AI-powered dashboards and real-time reporting. From POS to back-office, gain complete visibility into inventory, transactions, and customer data.
Key Outcomes :
Faster, data-backed decision-making.
End-to-end visibility across business operations.
Improved profitability through predictive insights.
Comprehensive Commerce Platform with Dynamics 365 Commerce
Enable customers to shop anywhere, anytime with a unified commerce platform that connects in-store, digital, and back-office operations. Centrally manage promotions, enable BOPIS (Buy Online, Pick-up In-Store), and streamline order fulfillment with real-time sales and cost data.
Key Outcomes :
Consistent pricing and promotions across channels.
Seamless experiences for B2C and B2B buyers.
Efficient fulfillment with connected ordering tools
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